Nurse Managers’ Perceptions Regarding Mentoring of Community Service Nurses in North West Province, South Africa

  • Sisinyana Hannah Khunou
Keywords: Community Service Nurses; Mentoring; Nurse Managers

Abstract

Newly qualified Community Service nurses (CSN) rely on experienced nursing managers (NMs) for support and mentoring. In the context of North West Province (NWP), there is anecdotal evidence which suggest that CSN are not adequately mentored. The study purpose was to measure the perceptions of NMs regarding mentoring of CSN in NWP public health facilities South Africa. The authors used quantitative descriptive cross-sectional design, to collect data from 174 NMs working with the newly qualified CSN in the four districts in NWP. Simple random sampling was used to select the participants. Ethical approval to conduct the study was obtained from North West University ethics committee. The study revealed that majority of NMs agreed that there were benefits to mentoring. There was no significance difference between those who have mentored CSN and those who did not mentor the CSN with regard NM’s perceptions regarding mentoring costs and benefits, and willingness to mentor were presented. Stratified and Simple random sampling techniques were used to select NMs in public health facilities in NWP. Other public health facilities were not included because the participants were unavailable. However adequate representation was ensured by selecting participants proportionately in the four NWP districts to achieve the required number for the quantitative study. The study was conducted at eight hospitals, 28 clinics in NWP, where CSN are placed

 

References

Allen, T.D. 2003. Mentoring others: A dispositional and motivational approach. Journal of Vocational Behavior, 62(1):134-154.
Allen, T.D., Poteet, M.L., Russell, J.E. & Dobbins, G.H. 1997. A field study of factors related to supervisors' willingness to mentor others. Journal of Vocational Behavior, 50(1):1-22.
Arean, P.A. & Kraemer, H.C.2013. High quality psychotherapy research : from conception to
piloting to national trials. 3RD Edition. Oxford University. NEW YORK
Bally, J.M. 2007. The role of nursing leadership in creating a mentoring culture in acute care environments. Nursing Economics, 25(3):143
Beyers, B. & Jooste , K. 2013. Experiences of community service practitioners who are deployed at a rural health facility in the Western Cape. University of Western Cape, Bellville. http://etd.uwc.ac.za/xmlui/bitstream/handle/ 11394/3321/Beyers_MCUR_2013.pdf?sequence=1 accessed September 2016.
Canter, K.S., Kessler, E.D., Odar, C., Aylward, B.S. & Roberts, M.C. 2012. Perceived benefits of mentoring in pediatric psychology: A qualitative approach. Journal of Pediatric Psychology, 37(2):158-165.
Cronbach, L.J. 1951. Coefficient alpha and the internal structure of tests. Psychometrika, 16(3):297-334.
De Vos, A.S., Delport, C., Fouché, C.B. & Strydom, H. 2011. Research at grass roots: A primer for the social science and human professions: Pretoria: Van Schaik Publishers
Dorsey, L.E. & Baker, C. M.2004. Mentoring Undergraduate Nursing Students: Assessing the State of the Science. Nurse Educator,29 (6) : 260-265
Duchscher, J.E.B. 2009. Transition shock: the initial stage of role adaptation for newly graduated Registered Nurses
Du Plessis, D. & Seekoe, E. 2013. Newly qualified midwives working experiences and challenges in community services. African Journal for Physical, Health Education, Recreation & Dance. October (Supplement 1): 128-141.
Eby, L.T., Durley, J.R., Evans, S.C. & Ragins, B.R. 2006. The relationship between short-term mentoring benefits and long-term mentor outcomes. Journal of Vocational Behavior, 69(3):424-444.
Eby, L.T. & McManus, S.E. 2004. The protégé's role in negative mentoring experiences. Journal of Vocational Behavior, 65(2):255-275.
Gibson, T. & Heartfield, M. 2005. Mentoring for nurses in general practice: An Australian study. Journal of Interprofessional Care, 19(1):50-62.Publishing Company. United States of America.
Green B, Herscowitz ,H.B, Sheppard V. 2007. George University Medical Center Faculty Mentoring Programme. Guidelines for Mentors and Mentees. Office of Faculty and Academic Affairs. http://www1.georgetown.edu/gumc/evp/facultyaffairs/about/AccessedJuly 2013
Gregg, M.F., Wakisaka, T. & Hayashi, C. 2013. Nurse Managers’ Strategies for the Integration of Newly Graduated Nurses into Clinical Units in Japan: A Qualitative Exploratory Study. The Open Nursing Journal, 7:157-164.
Grossman S.C. 2013. Mentoring in Nursing: A Dynamic and Collaborative Process, Second Edition. Springer Publishing Company. United States of America.
Hansford, B.C. , Ehrich, L. C., & Tennent, L. 2004. Formal Mentoring Programs in Education and
other Professions: A Review of the Literature. Educational Administration Quarterly
40 (4):pp. 518-540.
Hlosana-Lunyawo L.F. & Yako E.M. 2013. Experiences of newly qualified professional nurses in primary health care facilities in the Amathole District, Eastern Cape Province, South Africa. African Journal for Physical, Health Education, Recreation and Dance (AJPHERD) Supplement 1 (October):1-13.
Hnatiuk, C.N. 2012. Mentoring nurses toward success. Medical-Surgical Matters, 21(5):9-11.
Hoffart, N., Waddell, A., & Young, M. B. (2011). A model of new nurse transition. Journal of
Professional Nursing, 27, 334–343.

Huybrecht, S., Loeckx, W., Quaeyhaegens, Y., De Tobel, D. & Mistiaen, W. 2011. Mentoring in
nursing education: Perceived characteristics of mentors and the consequences of
mentorship. Nurse Education Today, 31(3):274-278f

LoBiondo-Wood, G. & Haber, J. 2010. Nursing research: Methods and critical appraisal for evidence-based practice. 7th edition. St Louis Missouri: Mosby Elsevier.

Kaihlanen, A., Lakanmaa, R., Salminen, L., 2013. The transition from nursing student to registered
nurse: the mentor's possibilities to act as a supporter. Nurse Educ. Pract. ,13 (5), 418–422

Khunou, S.H. & Rakhudu , M.A. 2017. Development of the Mentoring Programme for Community
Service Nurses in the North West Province public health facilities.
(Unpublished doctoral thesis, NORTH WEST UNIVERSITY)
Kram, K.E. & Isabella, L.A. 1985. Mentoring alternatives: The role of peer relationships in career development. Academy of Management Journal, 28(1):110-132.
Mariani, B. 2012. The effect of mentoring on career satisfaction of registered nurses and intent to stay in the nursing profession. Nursing Research and Practice, 2012:1-9.
Morolong, B. & Chabeli, M. 2005. Competence of newly qualified registered nurses from a nursing college. Curationis, 28(2):38-50.
Mqokozo N.J., Minnaar A, Tjale A.A. 2014. Personal narratives of newly qualified nurses in a public hospital in Gauteng Province. Wits Institutional Repository, http://hdl.net/10539/4735 Accessed June 2014.
National Department of Health. 2011. Human Resource Strategy for Health 2012/2013-2016/2017. Pretoria: Government Printers.
Parise, M.R, & Forret, M. L.2008.Formal mentoring programs:the relationship of program design
and support to mentors’perceptions of benefits and costs.Journal of Vocational Behavior, vol.
72, no. 2, pp. 225– 240, 2008.
Ragins, B.R. & Cotton, J.L. 1993. Gender and willingness to mentor in organizations. Journal of Management, 19(1):97-111.
Ragins, B.R. & Cotton, J.L. 1999. Mentor functions and outcomes: a comparison of men and women in formal and informal mentoring relationships. Journal of Applied Psychology, 84(4):529-550.
Rohatinsky N.K.2012. Committing to Mentorship: Nurse Managers’ Perceptions of their Roles in Creating Mentoring Cultures, https://ecommons.usask.ca/bitstream/handle/10388/ETD-2012-09-718/ ROHATINSKY-DISSERTATION.pdf?sequence=3 Accessed July 2016.
Russell, J.E.A. 2004. Mentoring. Encyclopedia of Applied Psychology, Volume 2.
Schaffer, M. 2013. The mentoring-burnout relationship and predictors of nurse mentoring behavior. All Dissertations. Paper 1116.
Schmidt, K. E. & Faber, S.T. 2016. Benefits of Peer Mentoring to Mentors, Female Mentees and Higher Education Institutions. Mentoring & Tutoring: Partnership in Learning:1-21. DOI: 10.1080/ 13611267.2016.1170560
Simpson, M.A. & Beynon, C. 2005. A Resource Guide for Implementing Nursing Mentorship in Public Health Units in Ontario.
South African Nursing Council (2005). Act No. 33 of 2005. Pretoria: Government Printers, http// www.sanc.co.za/pdf/ Nursing% 20 Act 202005. PDF.
South African Nursing Council Regulation No R425 of February 1985. Pretoria: Government Printers, http://search.proquest.com/docview/304949362?accountid=12865. (304949362).
Thabane, L., Thabane, M. & Goldsmith, C. 2007. Mentoring young statisticians: facilitating the acquisition of important survival skills. The African Statistical Journal, 2:123-136
Thopola, M.K., Kgole J.C. & Mamogobo, P.M. 2013.Experiences of newly qualified nurses at University of Limpopo, Turfloop Campus executing community service in Limpopo Province, South Africa. African Journal for Physical, Health Education, Recreation and Dance, March 2013 (Supplement 1):161-181.
Published
2018-09-30
Section
Research Articles